PRIVACY POLICY

Privacy Statement
Mark Roberts Motion Control Limited (“MRMC”) commits itself to use the information you provided on this site in accordance with this Privacy Statement. MRMC only collects personal data through voluntary submission of such information by various means such as (online) product registration, assistance by call centres and repair of damaged products. MRMC will use the data received to provide a requested service or to provide you with information about products and services that you have requested. This may involve contacting you by e mail, phone, SMS or letter. In the case of promotional offers this may involve confirmation of your eligibility for the offer or notification about administrative matters. MRMC may transfer personal information to other affiliated companies and/or third parties that are engaged by MRMC in order to fulfil defined services. Any data transferred under such conditions will be restricted to use in accordance with the purposes for which it was collected and will not be used for any purposes other than as defined in this Privacy Statement.

What is a cookie?
Cookies are pieces of information that are stored on your computer’s hard drive or your mobile device by your web browser. When you return to our website, our computer server will automatically recognise the cookie, giving us information about your last visit.

Keeping you informed
Informing you of offers, services and products. If you have indicated you wish to receive such information, MRMC, one of our associated companies, or third parties bound by contract to MRMC may contact you by email or otherwise (post or telephone if provided to us) to inform you of services, products, competitions or offers directly relating to MRMC or its products and related services. If at any time you wish to stop receiving such information, you may indicate your preference by contacting MRMC through our online customer contact centre at http://www.mrmoco.com/contact/ or by writing to the Head of Communications, Mark Roberts Motion Control Limited, Unit 3, South East Studios, Eastbourne Road, Blindley Heath, Surrey, RH7 6JP, United Kingdom.

Cookies and monitoring
MRMC may collect information about your use of the website through the use of cookies.

What is a cookie?
Cookies are pieces of information that are stored on your computer’s hard drive or your mobile device by your web browser. When you return to our website, our computer server will automatically recognise the cookie, giving us information about your last visit.
We use cookies to enhance the online experience of our visitors and to better understand how our website is used. Cookies may tell us, for example, whether you have visited our website before or whether you are a new visitor. They can also remember your product preferences, and help to ensure that adverts you see online are more relevant to you and your interests. MRMC may also carry out monitoring to assess the popularity of different parts of the website and to improve navigation of the website, but such information will not be merged with your personal details.

Types of cookies
There are two broad categories of cookies:
First Party Cookies, served directly by MRMC to your computer or mobile device. They are used only by MRMC to recognise your computer or mobile device when it revisits our site.
Third party cookies, which are served by service providers on our website, and can be used by such service providers to recognise your computer or mobile device when it visits other websites. Third party cookies are most commonly used for platform analytics or advertising purposes.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies,’ meaning that they survive after your browser is closed. They can be used by MRMC’s website to recognise your computer or mobile device when you open your browser and browse the Internet again.

What cookies do we use?
Our website uses the following types of cookies:

– Type of cookie: Cookies necessary for essential purposes

Purpose: These cookies are essential to provide you with services available through our website and to use some of its features. For example, they allow our website to remember choices you make, such as posts you have “starred”. They cannot track your browsing activity on other websites.

– Type of cookie: Analytics Cookies

Purpose: These cookies are used to collect information about how visitors use our website. The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our website, the websites that referred them to our website and the pages that they visited on our website. We use this information to help operate our website more efficiently, to gather broad demographic information and to monitor the level of activity on our website.

– Type of cookie: Performance Cookies

Purpose: These cookies collect information about how visitors use the website, so that we can analyse traffic and understand how our visitors use our websites. We use Google Analytics for this purpose. Google Analytics uses its own cookies. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the site works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies. You can avoid the use of Google Analytics relating to your use of our site by downloading and installing the browser plugin available via this link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

– Type of cookie: Social Media Cookies

Purpose: These cookies are used when you share information using a social media sharing button or “like” button on our sites or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Google+. The social network will record that you have done this. This information may be linked to targeting/advertising activities.

How to control or delete cookies

Most browsers accept cookies automatically. You can change your cookie preferences to stop automatic acceptance and/or to stop cookies from this website from being placed on your computer or mobile device by changing your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). If you choose not to receive cookies, you may still use most of the features on our website, but you may be denied access to those parts of the website that depend on the use of cookies.

Security and disclosures
MRMC has implemented security measures to ensure that your personal information is protected. We use encryption where appropriate and a firewall to prevent third parties from accessing your personal information.

To comply with applicable laws and lawful government requests, MRMC reserves the right to access and disclose individually identifiable information to operate our systems properly or to protect our customers and ourselves. MRMC also reserves the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of the website or our services.

Rights
You have the right to access, correct, update or delete your data by accessing the appropriate link to your profile, by submitting a request to our online customer contact centre at http://www.mrmoco.com/contact/ or by writing to the Head of Communications, Mark Roberts Motion Control Limited, Unit 3, South East Studios, Eastbourne Road, Blindley Heath, Surrey, RH7 6JP, United Kingdom.] Please note that if you wish to request a copy of this data, we may ask for proof of identity. MRMC reserves the right to charge a small administrative fee in such cases.

6. Duration
MRMC will only hold your personal information for the time necessary to allow us to provide the services or products that you have requested or for any additional period, as required by law.

7. Amendment
MRMC reserves the right to amend the Privacy Statement from time to time and will notify you of any material changes affecting our use of your personal data.

8. Other information
Certain processing of your personal data may take place at locations outside the European Economic Area solely for the purposes set out above and group administration. This involves a transfer of data to a location outside the European Economic Area. MRMC gives the assurance that if your data is transferred to ensure that the necessary measures and relevant controls are in place to protect the confidentiality and security of your data and that it will do so in compliance with data protection legislation.

This site is operated by Mark Roberts Motion Control Limited, Company Registration Number: 03545968. Registered office: Unit 3 South East Studios, Blindley Heath, Surrey, RH7 6JP.

CONTACT

Head Office (UK)

Telephone

+44 (0)1342 838000

Fax

+44 (0)1342 838001

Rental

+44 (0)1342 838015

Rental — Out of hours

+44 (0)7835 840459

Email

info@mrmoco.com

Address

Unit 3, South East Studios
Eastbourne Road
Blindley Heath
Surrey
RH7 6JP
United Kingdom

VAT: GB 200-0201-71

Head Office (USA)

Telephone

(610) 220-3862

Email

usinfo@mrmoco.com

Contact

Tom Landsmann

Philadelphia, PA